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- contact@themayk.com
Frequently Asked Questions
FAQs you ask. Answered
How quickly will I hear back after submitting the contact form?
We typically respond within 24 hours, often much faster. Our lean setup means no waiting in agency limbo — your inquiry goes straight to a decision-maker
What should I include in my project inquiry?
The more context, the better. Tell us your goals, budget range, timeline, and any relevant links. It helps us tailor the conversation and move fast if we’re a good fit.
Does THEMAYK work with startups or only established brands?
We work with both — what matters most is clarity of intent and readiness to build. From seed-stage disruptors to scaling SaaS teams, we design systems that fit your stage.
Can I book a discovery call directly?
Yes — after you submit the form, you’ll get a link to schedule a call at your convenience. We use Calendly for seamless booking.
Where is THEMAYK based and do you work internationally?
We’re a remote-first studio with a U.S.-centric focus, but we collaborate with teams worldwide. Time zones are never a blocker.
Do you offer free consultations?
We offer a free 15-minute fit check call. It’s not a sales pitch — just a quick sync to see if what you need aligns with what we deliver.
What’s your typical project timeline?
It varies by service, but most projects kick off within a week of agreement. Fast sprints (2–4 weeks) for MVPs, and 6–12 week cycles for full systems.
Can I reach out even if I’m not ready to start immediately?
Absolutely. Whether you’re exploring, budgeting, or mapping timelines, we’re happy to advise — zero pressure.
What if I’m not sure which service I need?
That’s totally fine. Many of our clients start with a single goal, and we help define the roadmap. Just tell us what’s broken — we’ll figure out how to fix it.
Is my information kept confidential?
100%. We don’t share leads, client info, or even name-drop without permission. Your project stays private until you say otherwise.